DW Help?

[thefourthvine]

Dear DW people -

I have a weird problem with my reading list, namely: every first embedded video in a post turns into Sesame Street: TJ Counts to 40 by 10s (except with an added apostrophe I can't include because it kills my soul) and every second embedded video in a post turns into a box full of fish that I unfortunately can't link you to.

For a long time - for a really embarrassingly long time - I thought that everyone on my list was just posting the Sesame Street clip and the box of fish, and I thought there must be something deeply awesome about them that I was missing. Because, you know, a lot of times people will post embedded video without enough commentary to make it clear that they don't in fact want you to see Sesame Street and some fish. But recently bravecows posted this, and her text made so little sense with the accompanying "Now here's a song about FORTY!" and, of course, the fish - her "too many dicks" comment is particularly disturbing if you think she's talking about that fish box, as it happens - that I opened her post in a new tab. Where it turned out that she had actually embedded videos that made perfect sense with her text.

I have tried restarting Firefox, rebooting, and clearing my cache. Any other suggestions? I can live with this, but honestly, if I go the rest of my life without thinking a person I greatly admire is singing all day about fish dick even though the fish don't have any music, I will be just that much happier.

(I guess there must be a support thingy somewhere on DW, but I never had any luck with that at ALL on LJ, so I am being avoidant, there. Does anyone actually have personal experience of success with support over here?)

Confused love,
TFV

Comments

[juniperphoenix]

Okay, first, that is a hilarious problem to have; and second, I have only had one experience with DW support, but it was a very good one. I'd recommend you give them a try.

[odditycollector]

For a long time - for a really embarrassingly long time - I thought that everyone on my list was just posting the Sesame Street clip and the box of fish, and I thought there must be something deeply awesome about them that I was missing.
Laughing so hard it took me 5 tries to finish reading this post.

[fish_echo]

I've actually had a support ticket answered with useful information, fwiw.

On the other hand, if people also put a link to a non-embedded video, that would help too...

[renne]

I am seconding going via DW support. LJ support is not even in the same ballpark.

(I am so intrigued by the box full of fish, you have no idea. Is it something like this?)

[zvi]

Support tries to be very helpful, and if they can't figure out what's wrong, they will file a bug so a developer can poke at the problem.

My unofficial suggestion would be to try logging in and out of both Dreamwidth and Youtube, and to get rid of any Youtube cookies you had.

[quinfirefrorefiddle]

...send...help.............

....can't....breathe......

::gasp::

Okay, no, I have no idea how to fix that. But... oh. my. heavens.

[jmtorres]

Depending on what browser/system I'm checking my droll/flist from, I regularly have youtube videos repeat from entry to entry, like the browser can't be bothered to load a bunch of different youtube videos and just makes them all the same thing. For me, opening the entry page brings up the content the person actually embedded.

[jesse_the_k]

Not only are the support people helpful, and quick to respond, but they will probably pee themselves with delight as they figure out why this is happening. It's gotta be cache/cookie related somehow.

http://www.dreamwidth.org/support/

[libitina]

I've had this happen, too, but I hadn't noticed it being exclusive to dreamwidth (it might be, but I haven't noticed).

But I do not get fishes where dicks should be. I just find that when I have two friends posting embedded videos on the same day, I am going to have the first one's video showing up not only for the first poster, but also where the second one's video should be.

It has happened to me often. And usually ignoring it for a while fixes things (so probably caching in there somewhere as a problem). I solve far too many of my computer related problems by sticking things in a naughty corner until they are better behaved.

[cathalin]

LOLOLOLOLOL OMG

*dies*

I think... I think it is Earthling. Causing his own Reality Vortex.

*nods. i'm really good at tech stuff*

[cathalin]

I do not get fishes where dicks should be.

I'm sorry to comment jump, but this is one of the best sentences I have ever read on the internet.

[mrkinch]

I have the problem in LJ. If you view the video while viewing comments, i.e., click into the post (which probably forces a reload), it should come up properly. I assume it's a cache/reload problem of some variety. Hope this helps.

[abbylee]

I feel like I need to state that I know this answer because of LJ Support.

It's a firefox bug. You will probably have some luck if you turn placeholders on. But it's a firefox bug with caching and it's a fucking PAIN IN THE NECK.

[abbylee]

(I can give you more details if you want, btw.)

[happydork]

I go the rest of my life without thinking a person I greatly admire is singing all day about fish dick

You know, the image of bravecows wandering through her professional day singing about fish dick is one that brings cheer to my heart.

[rachelmanija]

This is the best technical support request EVER.

[par_avion]

I use Firefox, with placeholders, and I've never had this happen to me that I can recall. But I also don't click every YT link.

[dhobikikutti]

This. I think she would look utterly charming while doing so.

[damned_colonial]

+1 lol

[lilacsigil]

I agree - it's a Firefox bug not a Dreamwidth bug, in my experience. For some reason it happens to me more on LJ than on DW, but it happens on both.

[abbylee]

To clarify, it's *in* Firefox's bug tracker. It's been reported multiple times (not specifically in regard to LJ, but for the same bug on other sites) over the years but it hasn't been fixed.

[lilacsigil]

Oh, yes, I don't have a solution! It's a known bug but not a fixed one.

[bravecows]

no no no, but singing about fish dick was EXACTLY what I was doing! :( The videos in the new tab were the wrong videos. :( :(

[kass]

I have no answers for you, but fwiw, I have found dw support to be extremely quick and helpful.

[vass]

This is not on topic, but: DO NOT WATCH HOW TO TRAIN A DRAGON. I am sitting here with my netbook on my lap watching it with a bunch of friends, hoping none of them notice how hard I'm crying. Suffice it to say that the dragons are modelled on cats, and that the Vikings hurt them. A lot. I know it has a happy ending, but I'm not sure I can watch this, and if I can't, you certainly can't.